Privacy

Disclaimer

The information provided on this Web site is for general informational and educational purposes only. Please read and review these Terms of Use carefully before accessing or using this website. By accessing or using this website, you acknowledge that you have read, understood and agree to this Terms of Use Agreement. If you do not agree to the Terms of Use, you may not access or use the site.

Terms of use
We cannot make any representations, warranties, or assurances as to the availability, accuracy, or completeness of this website, its information or its contents. We shall not be liable for any damages or injury resulting from your access to, or inability to access, this website, or from your use of, or reliance on, this website or any information provided at this Web site.

This website may provide links or references to other sites and may be accessed by links from third party websites over which we have no control. We have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content or that access. Any links to other sites are provided as merely a convenience to the users of this website. We reserve the right to delete, modify or supplement the content, links or references of this site at any time, for any reason, without notification.

Cookie Policy

The UK law changed in May 2011 regarding storing cookies on users computers. It states that you should gain a users consent, and provide information about the cookies that are used on the website. This page is designed to give you information about the cookies we may set, or that other services (such as Facebook) we use may set on your computer.

What is a cookie ?
Cookies is a small text file that contains information, and are used by most major websites throughout the world. They typically contain the URL (the website address) of the website, the lifetime of the cookie (how long it lasts for) and a value. A cookie by itself cannot be used to find out personal information about you.
We only set cookies in order to collect data about the number of visitors to the website. We collect this information in a way, which does not personally identify you, using Google Analytics.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Google Analytics
Google Analytics is used by Dental on the Banks to collect statistics about the number of visitors to our website. This process collects no personal information.

Privacy Policy

Our Data Protection Principles
The protection and security of your personal data is of paramount importance to us. The use of your personal data is in strict compliance with data protection regulations in order to make you feel secure with us in matters of data protection.

It is important to us that you are always aware of which personal data is collected during your visit on our website and during the use of our services and offers as well as how we use said data afterwards. The following notices are intended to provide you with information about this and also to inform you of how we protect your personal data from manipulation, loss, destruction or improper use.

Collection and Use of Personal Data
Personal data is any data that allow for your personal identification, i.e. your name, address, phone number or email address (“Personal Data”). Personal Data is only collected, processed or used by us if permitted by law or if you have given your prior consent.

The collection, processing or use of your Personal Data is used in particular for the following purposes:

a. Contact Request
We use your Personal Data exclusively to process your request to get in contact with you.

b. Patient Registration
Without your explicit consent we only use your Personal Data to carry out your registration.

c. Online and Offline Advertising
Only with your express consent will we send you client satisfaction surveys, information about our services and events, and if applicable our newsletter by email.

If, through your registration, you provide us with additional consent we may use your online information for customer analysis, contests and written mail advertising. Information that we have collected outside of the Internet will be used for the purposes of processing your requests, for customer analysis, contests and written mail advertising without any additional consent from you. Patients may also be informed about our products, services as well as customer satisfaction surveys and events by phone.

d. Right to Object to Advertising
You can object at any time to the use of your Personal Data for advertising or market research purposes. You may also withdraw your consent at any time. For this, simply send a short message by email to us.

e. Online Applications
If applicable, when you apply online for a job opening, training opportunity or internship with us, your information is used for the sole purpose of processing your application. As soon as your data is no longer needed it is deleted or destroyed.

Data Security
We and our service providers take technical and organisational security measures to protect stored Personal Data against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. Our data processing and security measures are improved continuously to fall in line with technological developments.

For the purpose of the GDPR Dental on the Banks is the data controller and any enquiry regarding the collection or processing of your data should be addressed to our Data Protection Officer using the contact details below:

Damon Tahiri
Dental on the Banks
20 Haven Road, Poole, BH13 7LR

Failed Appointment Policy

A significant amount of valuable clinical time is wasted when an appointment is not attended; time which could otherwise have been allocated for the treatment of other patients.

CANCELLED appointments will not incur any charge if we are informed 48 hours prior to the appointment. If it is not possible to keep an appointment please let us know as soon as possible so we can offer the appointment time to someone else.
Any charges incurred will need to be settled before further appointments can be made.

If private appointments are repeatedly failed or cancelled at short notice we may ask for further appointments to be paid for in advance, where the full cost of the time allocated is paid on booking. In these cases the appointment fee would be charged whether or not you are able to attend.

Complaints Policy

At Dental on the Banks, we pride ourselves on the high quality of care we provide our patients. Our aim is to look after you as we wish to be looked after ourselves.
However, if you have any concerns or comments regarding your dental care, we will address these as a matter of priority.
We welcome all feedback, both positive and negative, regarding all feedback as an opportunity to learn and improve our service in the future. We will not react unnecessarily defensively, and your confidentiality and access to our services will be protected.

If you wish to make a complaint about care received privately then this can be made verbally, or in writing, to any member of the practice team. Please contact the practice on the below details, should you wish to make a complaint.
Dental On the Banks
20 Haven Road
Poole
BH13 7LP
email: Contact@dentalonthebanks.co.uk

How will my complaint be handled?

Verbal
A verbal complaint made to a member of the practice team will be immediately logged and we will try and resolve your concerns at that time. If appropriate, the Practice Manager, will be able to discuss your complaint to try and resolve the situation for you.
As all of our dentists operate as independent practitioners, any complaint concerning clinical care will be immediately passed to your treating dentist. Regarding a verbal complaint over your care, the treating dentist should be available to discuss and resolve your concerns.

Written
You can make a complaint in writing to Dental on the Banks for attention of the Practice Manager or the dentist, and it will be handled as outlined below.
1. An acknowledgement letter of your complaint will be sent to you within 3 working days.
2. Our Complaints Manager, Mrs Paula Algharve, will be made aware of your complaint.
3. If your complaint is regarding clinical care, it will be passed to your treating dentist for them to provide a response and resolution.
4. A full response will be provided to you within 15 working days.

If we anticipate any delays in providing a full response, you will be notified and kept updated every 10 working days of the progress of your complaint.

What do I do if I’m not satisfied with the outcome of my complaint regarding my private dental treatment?

If your care was provided privately, and you are not happy with the outcome of your complaint, you may contact the Dental Complaints Service at:
Dental Complaints Service
37 Wimpole Street
London
W1G 8DQ
tel: 020 8253 0800
email: info@dentalcomplaints.org.uk

N.B:
A complaint needs to be raised with the Dental Complaints Service within 12 months of the issue

Carole McCabe

12:07 04 Sep 26

I am at the beginning of my Invisalign journey but have so far been impressed with the friendliness and professionalism of the whole team starting with the receptionists who are always welcoming and helpful. Dental On The Banks was recommended to me by 2 others who have had their Invisalign treatment here. I did get a quote from elsewhere, & whilst the price was similar, the length of followup & prompt answers to questions before I signed up convinced me to come here.

Vicky Jervis

15:15 21 Aug 26

We’ve had such a positive experience with Dental on the Banks. My daughter is highly anxious when it comes to the dentist, so we were a little nervous about starting Invisalign, but the whole team have been absolutely amazing.She has now been having her Invisalign for around 3 months and her treatment is going really well. The staff are so friendly, patient and reassuring, and they’ve made every visit a really positive experience for her.The service has been fantastic from start to finish, and we couldn’t be happier with the care she’s received. Highly recommend Dental on the Banks!

Jan Franklin

14:21 18 Jul 26

Excellent dentists, experienced team and wonderful customer service. It can be pricey for some, but as with everything in life, you get what you pay for. I would have absolutely no hesitation in recommending DOTB to anyone looking for a first-class dental practice. Thanks again!

A B

18:03 12 Jun 26

Just finished invisalign - you must go here! I came here for a second opinion, as I know they are the best of the best (see all their credentials - highly skilled) and didn't do a week invisalign course. First class service and care. The things they do to your teeth e.g. the contouring and the texture of my teeth is so different. If you have even a tiny niggle about the appearance near the end, they will try their best to achieve the result you want. The results are way above and beyond my expectations. No add-ons or extra costs, as everything is included and a warranty too. The prices are competitive for a far superior experience and result. It is worth paying a little extra for their services. You will always have a face to face appointment, never a 'phone photo consultation'. Thank you Dr. Ramtin and Damon.

Lara Vivo

08:01 23 May 26

Started my invisalign 9 months ago. I'm so glad I chose dental on the Banks! From the moment I walked in I felt confortable. I Always get greeted with a smile and made to feel like a vip. Would highly recommend

divine lukoji

09:24 22 May 26

I had a wonderful experience at dental on the banks. From the moment you walk in, the environment is friendly and inviting. Paula’s great energy kept me relaxed throughout my procedure on day 1 of my invasalign. Choosing dental on the banks as my invasalign providers was a good decision!

Kitti Pasztor

08:55 22 May 26

I’m a new patient at Dental on the Banks, and my experience has been excellent. Dr. Zohreh was very welcoming and made me feel comfortable immediately. She created a treatment plan for a night guard, which I now wear. It has already made a noticeable difference in my sleep quality and in how I feel each morning.Thank you for all your help. Dental on the Bank is a friendly, professional practice where you genuinely feel well looked after. I’m really glad I made the switch.

Henry Land

21:12 18 May 26

I’ve been going to Dental on the Banks for the last 3 years and honestly can’t imagine going anywhere else. While they may be slightly more expensive than some other dentists in Bournemouth or Poole, the level of care and service is on a completely different level.Every single appointment has been smooth, professional, and completely stress-free. They’ve always been incredibly accommodating when I’ve needed to change appointments at short notice, and they even remember the days and times that work best for me when booking future check-ups.What really stands out is how comfortable they make you feel. Every filling, hygienist appointment, and check-up I’ve had has been genuinely pain-free, and the whole team goes above and beyond to make you feel welcome and looked after. From the moment you walk in, you’re treated with a massive smile.If you’re looking for a dentist where the service, care, and experience genuinely justify the price, I honestly couldn’t recommend Dental on the Banks highly enough.

Mason

17:29 12 May 26

I couldn’t have picked a better place to have my Invisalign journey done. All of the staff are so kind and thoughtful and even take the time to get to know you whilst having catchups each session. Consistently positive and extra helpful throughout the whole process, and are always available for assistance with fast responses. All of the Doctors are always looking to perfect your smile wherever they can and I’m delighted with the results, with a special mention to Dr Paula whole was a gem throughout. I know for the future any appointments, consultations or issues with my teeth I will come to Dental on the Banks.

Amy Mcnulty

05:41 29 Apr 26

I started my invisalign journey june 2025 with a 15 month treatment plan and finished my treatment within 10 months. The whole experience has been amazing. Staff are so helpful not pushy atall and every appointment has gone smoothly. I honestly cant recommend Dental on the Banks enough and so happy with my final result. Thank you.

Madeleine Mau

17:40 04 Mar 26

Fantastic service from Dental on the Banks. In-depth first appointment with the dentist, and then my subsequent appointment for my small filling was great. As someone that is slightly nervous going for dental procedures, I felt at ease especially seeing as it was all done so fast!

Jack Heath-Smith

20:29 03 Mar 26

I’ve never enjoyed going to the dentist… until Dental on the Banks!From the moment you walk in, the whole team makes you feel completely at ease. The reception staff are warm and welcoming, the hygienist is gentle and reassuring, and the dentist and nurses are incredibly professional, kind, and attentive.They genuinely make what’s usually a stressful experience feel calm, comfortable, and even pleasant. I couldn’t recommend them highly enough!

Sarah Best

19:33 03 Mar 26

Lovely friendly staff and a 5 star service so far with my Invisalign journey. Can't wait to see my new improved smile getting closer every week. Highly recommended.

Vicky Stanley

16:29 25 Feb 26

Dental on the banks have been absolutely amazing. I have just begun my invisalign journey. Also will having more treatment after i finish. All staff are professional, polite, kind and so welcoming. I felt relaxed as soon as I walked in. 100% would recommend to anyone.

Eveline Hodel

08:00 10 Feb 26

My experience with Dental on the Banks has so far been excellent. It is such a friendly, well run and sophisticated clinic. The first consultation with Dr Z. Yazdani-Khonakdar was very professional, pleasant and in-depth. She mended my big broken-off filling with a temporary one in the mad pre Christmas rush so I could enjoy eating all the food, thank you! This was followed up this month by Dr J Krezel who did an amazing job with my crown fitting. I felt at ease and pain free at all times with him and his dental assistant and the crown is just perfect! Thank you to everybody at Dental on the Banks.

Katiebarts88

09:56 21 Jan 26

Dental on the Banks have been absolutely amazing from start to finish. Nothing is too much trouble, and everything is always clearly explained. Staff are super helpful, friendly and really care about your journey.I wouldnt hesitate to recommend them. I now have lovely straight teeth, something I've always been conscious about.Thank you to all the team.

Amy Edwards

00:30 30 Dec 25

Staff were so friendly, patient and helpful.A very detailed and thorough appointment where every step was explained really well and we were given multiple chances to ask any questions we may have.Would definitely recommend and very excited to see the end results for my son’s straight teeth!

ben jefferies

13:57 08 Dec 25

Had my Invisalign fitted today and the team are very friendly and make you feel at ease . The whole procedure has being very pleasant. I would 100% recommend dental on the banks. Thanks very much. Looking forward to seeing the final results. Long way to go though………..

Sara BEVIS-NEAL

11:01 04 Dec 25

Easy booking process, including a thorough pre-visit questionnaire.Beautiful practice put together in a very tasteful way.Warm welcome by reception staff, which was well received by my 28-month-old, who had never visited a Dentist before.Prompt appointment start time.Zohreh Yazdani-Khonakdar was extremely kind and gentle with my daughter and had a natural way of engaging with her.Informative and educational feedback given regarding the best oral care for my little girl.We shall see you again in 12 months' time - many thanks.Sienna & Sara

michael

19:54 21 Nov 25

I chose dental on the banks Solely because of the reputation and reviews they came highly recommended by a very good client on mine who also lives in Sandbanks. I have chosen to have full implants. My teeth are crooked and I hated my smile. Dr George was great with his team. I would highly recommend this Dentist they contact me very frequently to make sure the healing process is going well and I feel like I have the support I need which I wouldn’t have had if I would’ve gone to Turkey so I would highly recommend them to one of the banks for your implants.

Jo S

10:39 21 Nov 25

I had a gum graft procedure with Dr George, and as scary as that sounds, it was such a smooth process. Everything was well explained, I felt completely at ease, and honestly didn’t feel a thing due to the local anaesthetic. Looking forward to the next steps in my treatment with Invisalign

K CS

15:32 17 Nov 25

Cannot recommend Dental On the Banks highly enough! Everyone there is always so welcoming, professional and kind. Without doubt the best dental care I’ve ever received and we gladly travel further to get them since moving house. The extra distance is nothing when the care is so great. I had an awful experience with another dentist in Winton who missed the fact I needed a filling meaning I was left in pain for months and they became annoyed that I had to bring my son with me. Dental on the Banks sorted everything for me and is always so accommodating of my young children. I wouldn’t go anywhere else ever again.

Emily Dragon

11:41 12 Nov 25

Always a great service at DOTB. I have had wisdom tooth removal, whitening and hygienist services here. You feel really looked after and they take their time with you to make sure you are comfortable the whole time (the most gentle hygienist ever!). Whatever the issue is, I always feel like it will be resolved quickly and professionally at DOTB - thank you ! :)

TheIona2009

14:26 09 Oct 25

Lovely premises, staff are friendly, and professional. The atmosphere in the practice is so relaxing, it is worth paying the little extra. I highly recommend Dental on the Banks.

Misbah Ismail

20:30 18 Sep 25

My first appointment. Staff is friendly. Liberty, the treatment coordinator is very patient, listening to my long history and concerns, explaining the treatment plan clearly. She answered all my queries and put me at ease. And promptly emailed me the treatment plan, etc by the time I got home.

Khalil Shokuhtazeh

16:13 12 Sep 25

Each business needs to have 2 most important elements to be successful and survive, being Professional at what they do and Great customer service, So Dental on the Banks offers you Professionalism, great service and treats everyone with huge respect and makes you feel way more special. I am so lucky, grateful to know Dr Z.Yazdani and her amazing sons and family. They are gems. Highly recommend a million per cent 👌

Ursula Wagstaff

13:14 10 Sep 25

Choosing Dental on the Banks for my invisiline journey was the best decision. The process was explained well in the first appointment. The ongoing treatment was completed in a smooth, efficient and professional capacity. All the staff are friendly and looked after me so well.I had zero problems throughout the treatment and I now have lovely straight white teeth! Worth every penny!Thank you Dental On The Banks 💗

Emily Morris

12:29 03 Sep 25

I’m really happy I chose dental on the banks, they’ve been nothing but helpful and accommodating since I joined the Invisalign package with them. No ask is too much and they do their best to accommodate and fit to make my life easier. Super quick, super friendly, and shout out for how clean and amazing the clinic smells! Great friendly team, amazing choice for Invisalign too!!

Edith Llerena Fernandez

11:16 02 Sep 25

Very happy with the dental hygienist service. Outstanding and I can smile again 😁Great to go there without long waiting time and booking 6 months in advance your appointment.Agnes was fantastic!

Kim Welsh

17:51 01 Sep 25

Excellent care & attention from Dr J, plenty of explanation & lots numbing medication made procedure painless! All the team are are excellent: the dental nurses, receptionists & fabulous hygienist which was also painless. Really recommend

Wendy Wilbraham

13:55 21 Aug 25

Excellent dental service, everyone is very friendly and welcoming.I have been visiting DOTB since the beginning of the year and have undergone dental implant surgery. Now all complete and very successful. A big THANK YOU to George Bourne who carried out all his duties with such care and attention - the BEST!!!!

R Mirza

14:04 08 Aug 25

Brilliant service, George was very kind and knowledgeable and explained things well. Katie at the reception was also wonderful. Overall my experience was amazing and would recommend to anyone for any dental treatments.

Juli Martin

12:15 20 Jul 25

Excellent service! They always make me feel at ease and explain everything so clearly. The whole team is friendly and welcoming, and I actually don’t dread going to the dentist anymore! Highly recommend.

Steve O Phillips

16:33 18 Jul 25

I went to Dental on the Banks for my consultation for Invisalign and was greeted by friendly professional staff.I then had a xray etc and everything was greatly explained and felt at ease.The orthodontist was very professional and approachable and forged a plan which I am very excited to start.Highly recommend staff amazing and the equipment is state of the art.

Jenny Shortland

16:04 17 Jul 25

The best dental surgery I’ve ever been to. Beautiful interior, doesn’t smell clinical, the staff are all fantastic and they go out of their way to provide the absolute best service!Always walk away feeling over the moon about any treatment I have.

Clark Denby

19:03 11 Jul 25

My first appointment with Dental on the Banks. Rachel, Treatment co-ordinator was fantastic; informative, supportive, and caring. Reception staff were professional, kind, and made me feel welcome. I am looking forward to my dental journey with Dental on the Banks.My follow up with Jordan, Gum health professional, was a really positive, supportive, and informative experience. He was caring, listened and responded with thought for my health and what I wanted.

Maxine Masding

18:43 10 Jul 25

So today I had an impacted wisdom tooth removed under the care of Dr George & his lovely nurse…let’s just say I wouldn’t hesitate if I needed to have another one done. So gentle, did what they needed to do in a calm, controlled atmosphere, pain relief offered before the procedure with steroids to help reduce pain & inflammation, antibiotics provided if needed. A really good experience with something I was dreading. Highly recommend for all your dental needs! 🤩

Caroline Williams

19:56 08 Jul 25

Had the best first experience at Dental on the Banks. The staff are so lovely! Instantly make you feel relaxed, welcomed and in very good hands! The place doesn't feel in the slightest bit "clinical", it is really modern and tastefully decorated, feels very luxurious! I am completely confident in going forward with my treatment plan with Dental on the Banks, everything was explained to me in detail by the lovely Rachel, who completely put me at ease and answered all my questions. Every member of the team who dealt with me on my visit were fantastic and I would not hesitate to recommend!

Ana Cleia Carareto

09:34 05 Jul 25

It is always a great experience and amazing professionals at Dental on the Banks. My 5 years old daughters loves coming with me as she always says that" the place looks beautiful and it smells lovely". Thank you!

Cigdem Williams

16:45 03 Jul 25

My daughter is only 11 years old, needs orthodontic treatment. The orthodontist is very professional, polite,understanding.This is a very high level of service. Overall we are very happy with the service.

Linda Abbiss

17:42 03 Jun 25

An absolutely beautiful place. It's more like visiting a spa than a dentist but more importantly than the beautiful aesthetics was the service I received from the staff there. The lady who talked me through the whole process of Invisalign was an absolute delight, a consummate professional and very informative and patient with all my endless questions. Although the location is a bit out of the way for someone who relies on public transport I have no doubt in my mind that if I do decide to go ahead I will go nowhere else. A lof of businesses could learn a lot from this company about outstanding customer service because that is definitely what I received. I have confidence in this dental practice that I am in the hands of professional skilled dental staff and that my Invisalign journey with them will achieve amazing results that I will be very happy with. 5* service, 5* Practice. Fives across the board and would have no hesitation in recommending whatsoever. They also have an impressive amount of awards proudly on display which gives me even greater confidence. A very informative, detailed consultation with good demonstrations of how much difference Invisalign can have on the overall look of your teeth and face in general 😁

Gemma

20:31 31 May 25

Dental on the Banks is a beautifully presented clinic with a brilliant team of dentists. Dr Yazdani is amazing…a true professional with a wealth of knowledge and expertise, she always puts you at ease and genuinely cares about her patients, thank you 🙏 I would 100% recommend!

12:58 27 May 25

Joanne Garcia-Dias

17:37 15 May 25

I visited Dental on the Banks today to start my Invisalign journey. The team were so lovely! Immediately greeted with warm smiles and friendly conversation, I experienced the same across all the team! Excited to be starting a great journey with them all.

Marlon Oliveira

13:08 26 Mar 25

My daughter is undergoing treatment with Invisalign braces, and in a short time we have already seen an incredible difference. We are very happy because now my daughter, who used to not smile, now smiles, because before she was embarrassed about her teeth, so it has not only helped her with a smile and beautiful teeth, but mainly psychologically it has helped my daughter a lot.And the dentists and staff are wonderful.The team is to be congratulated for the wonderful service you provide.🙏

Anthony Scott-Morley

11:15 13 Mar 25

Friendly and helpful receptionists. Although treatment for implants took over a year due to some complex problems, the results are good. Both the implants and the crowns are comfortable and match the rest of my teeth. Good painstaking work.I recommend this practice.

Ihab Elsamannoudi

15:32 21 Feb 25

Dental On The BankI am thrilled to share my experience with my dental practice. They are fantastic and have truly helped me with my dental issues. After having many bad experiences with other dentists in the UK, I was relieved to find such a caring and professional team. From the reception, Liberty , Libby, ChloeI cannot thank Dr. John enough for his exceptional care. From the very first visit, he took the time to listen to my concerns and ensured that everything went according to plan. I am genuinely pleased with the results, and I highly recommend this practice to anyone in need of dental care.I will be having my Hygiene treatment with Grace and I am looking forward for it.Thanks for all the teamIhab Elsamannoudi

Important update for our patients regarding Covid-19 (Coronavirus)

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Privacy

Disclaimer

Cookie Policy

Privacy Policy

Failed Appointment Policy

Complaints Policy

Important update for our patients regarding Covid-19 (Coronavirus)

REGISTER TODAY

Privacy

Disclaimer

Cookie Policy

Privacy Policy

Failed Appointment Policy

Complaints Policy

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